Positions

Director, Services Product Management
Innography  | Austin, TX
2015 - Present

  • Leading new idea generation and prioritization. 
  • Developing new professional services branding.
  • Marketing and market communications.
  • Streamlining processes to reduce waste and improve gross margin.
  • Publishing white papers and editorial pieces in community forums and industry publications.
  • Speaking at conferences and industry events.
  • Planning demand & resource management
  • Knowledge management.
     

Services Product Manager
Innography  | Austin, TX
2014 - 2015

  • Performed user-interviews (users, buyers, etc.).
  • Analyzed competitor offerings.
  • Wrote detailed product requirements.
  • Built executive consensus on product offerings including vertical, segment, price, etc.
  • Defined 4 product areas, and 12 new product offerings.
     

Sales Engineer
Innography;  Austin, TX
2012 - 2014

  • Answered all technical questions.
  • Developed customized web‐based product demonstrations and sample reports.
  • Architected Proof-of-Concepts engagements and traveled to on-site sessions.
  • Authored thought-leadership articles and analysis
  • Attended, connected, and spoke at industry events
  • Articulated product value to technical & non‐technical users at Director, VP, and C-levels.
  • Provide product marketing support: 
    • Developed data sheets.
    • Assisted with product positioning and competitive analysis.
    • Delivered competitive intelligence to product management.

Manager, Customer Success | Manticore | Austin, TX | 2010 - 2011
Technology Consultant | Boston College | Boston, MA | 2005-2009
Technology Assistant | Boston College | Boston, MA | 2002-2005
Web Training Assistant | State Street Bank | Quincy, MA | 2001
American Institute of Advanced Finance | Boston, MA | 1996-2000